Email merge in Microsoft Word

Many programs, including MS Word, allow you to send personalized e-mails to any number of people. So instead of having to send a general e-mail to (for example) “Dear customer” you can send it to “Dear John Smith” and “Dear Jane Jones”.

The basic steps are:

1. Create a normal Word document that contains your standard e-mail content.

2. Create a database of names, e-mail addresses, and other personalized content. The data could be in Access, Excel, Outlook or many other formats.

3. With your e-mail document open in Word, go to Tools –> Letters and Mailings –> Mail Merge.

4. Select e-mail messages as the document type.

5. Complete the wizard steps at the bottom right of the screen to send your e-mail.

Use MS Word help for more information. The preferable e-mail format is HTML because otherwise MS Outlook may prompt you before sending each e-mail (as a security measure).

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E-mail merge in Microsoft Word…

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